Data Protection and Privacy Policy
Talent Trust is committed to protecting and respecting your privacy.
This privacy notice explains how we treat any personal data that we collect and process when you use our websites, services, or products. We want you to know how we collect, store, use, and disclose information about you.
Our aim is to be as consistent as possible and obey all applicable laws, operating with a high standard of integrity.
Categories of personal data we process or collect
We collect and process the personal data that you provide when interacting with us, either online or via email, phone, or post. Such personal data may include the following:
- First name and surname
- Postal and/or email address
- Telephone number
- Date of birth
- Marital status
- Country of residence and/or nationality
- Details provided by your device such as IP address, device ID, device type, and location data are anonymized
- Details about your policy such as claims history, previous quotes, claims data, or payment history
- Sensitive personal information such as health information, for example alcohol consumed, recreational drug use, tobacco use, current state of health, family or personal medical history, or personal information about family members who may be included on your product may be required for business purposes to supply the service
Source and categories of personal data
The source of the above information is received from you when you request or obtain a quote, purchase a product from us, use our websites, chat, or write to us by post or email.
The category of information is Personal data.
The information is only used for business purposes to supply the service.
What we use your personal data for, and our legal basis for doing so
We must have a legal basis to process your personal data. In most cases, that will be for us to provide the contracted service. The table below sets out the purposes for which we use your personal data and our legal basis for doing so:
| What we use your information for: | Our legal basis for doing so: |
| Provide you with access to our website or telephony | To provide your contracted service |
| Provide you with the information you have requested, including without limitation, quotations, service documentation, brochures, and responses to applications | Where we have your consent |
| Respond to any enquiries from you regarding our products and services | To provide your contracted service |
| Where you have agreed, provide you with information about certain other goods and services which we believe may be of interest to you | Where we have your consent |
| Where you have agreed, we will obtain information about you from medical professional or your employer to provide our products and services | Where we have your consent |
| Meet our legal and regulatory obligations, for example, to investigate and prevent fraudulent activities | To comply with our legal obligations |
Personal data sharing and transferring
Where we have your consent. To comply with our legal obligations.
Personal data protection and storage
We handle your personal data in accordance with adequate and reasonable procedures and technologies to maintain and protect its security, availability, confidentiality, and integrity and prevent unlawful or unauthorized processing, accidental loss, or damage from its collection until its destruction.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of your personal data, you are responsible for keeping this password confidential.
Personal data disposal and retention
We will only retain your personal data for as long as necessary and for a specified and limited purpose, where we are required to do so and in line with our retention policies.
Cookies
We use cookies as identifiers on our website(s) in order to improve your user experience by enabling our website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). We may also use cookies to enable us to tailor our services or products based, for example, on your location and/or browsing habits or to provide the website service to enable you to purchase our products.
Your rights
If you would like to access, review, update, rectify, and delete any personal data we hold about you or exercise any other data subject right, you can email us at info@talent-trust.com.
Our team will review your request and respond to you as quickly as possible.
Please note that we may still use any aggregated and de-identified personal data that does not identify any individual. We may also retain and use your information as necessary, for example, to comply with our legal obligations, resolve disputes, and enforce our agreements.
We respect all applicable local laws for data subject rights.
| Your rights: | Meaning: |
| The right to object to the processing | You have the right to object to the processing of your personal data in certain situations. |
| The right to information | You have the right to be informed whether and to what extent we process your data. |
| The right of access | Subject to certain exceptions, you have the right to obtain a confirmation as to whether or not we process your personal data, and if we do, request access to your data. |
| The right to rectification | If the personal data that we process is incomplete or incorrect, you have the right to request their completion or correction at any time. |
| The right to deletion | Subject to certain exceptions, if you consider that we should stop processing some or all of your personal data, you have the right to request its deletion. However, there may well be reasons why an immediate deletion may not be possible (for example, where retention is required to meet legal or regulatory obligations). |
| The right to restrict processing | You have the right to request that we restrict the processing of your personal data in certain situations:
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| The right to data portability | Where the processing takes place on the basis of your consent or contract, and is carried out by automated means, you have the right to request that we provide your personal data to you in a machine-readable format. |
| Your rights in relation to automated decision-making and profiling | You have the right to object to decisions based exclusively on the automated processing of your personal data. |
| The right to withdraw your consent | If your personal data is processed on the basis of consent, you have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal. |
| The right to rectification | If the personal data that we process is incomplete or incorrect, you have the right to request their completion or correction at any time. |
If you wish to exercise your rights, you can get in touch with us at info@talent-trust.com.
Once we receive your request, members of our team will endeavor to respond as soon as possible to confirm receipt. Where we use service providers to hold your personal data, a process exists to process the data subject right request also.
Our website may contain links to other sites
We may have links to other sites promoting our partners. These links may take you to other companies’ privacy notices, and our privacy notice will not cover their use of data. They may collect additional information, so we encourage you to look at the privacy notices of these linked sites.
Business Transfers
We may choose to buy or sell assets and may share or transfer customer information to evaluate these transactions. Also, if we or our assets are acquired, or if we go out of business, enter bankruptcy, or undergo some other change of control, personal data could be one of the assets transferred to or acquired by a third party.
Security
We use appropriate technical, organizational, and administrative security measures to protect any information we hold in our records from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Contact Information
To exercise any of your rights, ask questions about our privacy notice, complain about the use of your personal data, or report a security issue, please contact our team at info@talent-trust.com.
Information pertaining to children
We do not knowingly collect or solicit personal data from anyone under the age of 18. If you are under 18, please do not attempt to register for our Services or send any personal data about yourself to us. If we learn that we have collected personal data from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal data, please contact us as soon as possible.
Automated decision making or profiling
We do not engage in profiling or any processing related to automated decision-making activity.
Managing your marketing preferences
We will never pass your information to third parties for marketing purposes.
We may provide you with details on products and services that we think may be of interest to you or that may complement existing products that we provide you. You can opt out of these communications at any time.
We may:
- provide you with updates and offers for our products and services via marketing tailored to you by direct marketing (e.g., e-mail or text)
- use information we hold about you to help us identify, tailor, and package our products and services, determine pricing, and offer discounts that may be of interest to you.
We will always give you the opportunity to opt-out of direct marketing when you complete a registration with us, request a quote, purchase a product or service, or receive an email or other direct marketing communication.
You can change your marketing preferences at any other time by contacting us on the details given below in the ‘Update your information or change your marketing preferences’ section.
Update your information or change your marketing preferences
Please let us know if your information changes as it is important that the information we hold about you is accurate and up to date. You can ask us to update or correct your personal information contacting us using any of the following methods:
By email: info@talent-trust.com
Changes to our Privacy Notice
We will make new versions available on our privacy notice page on our website.
